All orders are being prosessed as normal, please allow 5 to 10 days for your frames to be manufactured. Should you need it urgently please call us on 01270 625 675 and we will do all we can to help out.
If you have placed an order and need to cancel it please email us with your order number.
We have two main options for delivery
1) Please note our couriers who offer a 1 hour delivery time slot (interlink express) will only deliver frames that result in packed box being less than 1000mm. As a guide if your frame results in a size over 950mm x 800mm then we will have to deliver using either parcel force or Yodel. These couriers do not offer the one hour time slot. If this is likely to be a problem please call us on 01270 625 675. There may be a additional charge of £16 for the Timed delivery on these sizes only.
You can select a different delivery address to your billing address when you are at the payment pages. You can even send it to a friend or work.2) – 1 hour delivery slot – Our couriers will predict the hour in the day they intend to deliver something they achieve 98% of the time. So no more waiting in all day. (Frames below the 900mm x 800mm size)
You should be aware that you can change the day of delivery directly via the delivery email notification, but you cant change the hour as this is worked out by computers to allow the driver to deliver all his drops in the most efficient route