Easy Orders & Returns Policy
You are also protected by our SureFit guarantee. But in brief if you make a mistake when measuring your picture or photo then we will replace it for free. Please read full terms of this policy found in the link.
We also operate a trust policy, if you have a genuine reason why your frames are not suitable ie quality style or match of mounts then we will replace them with an alternative, if there is a additional cost to your original choices it is chargeable.
If you just don’t like the style or colour you have chosen, you can return it for a refund but the return postage will be at your expense.
Please be aware that all our frames are custom made just for you so we cant re sell them. We do this to give as greater sense of confidence as we can financially, and no other online framers allow this as far as we are aware.