SureFit Guarantee

Free replacements for measuring mistakes.

Ordering custom picture frames online can feel a bit risky. Suppose you get your measurements wrong? Don’t sweat it. That’s what our SureFit guarantee is for. If you make a mistake, we’ll send you a replacement at the right size. If the size is larger there might be an additional fee. But only the difference. We will look to recut mounts if possible to make your picture fit perfectly.

Terms of Offer

• Must tell us within 7 days or receipt
• Same product, same colour or if you choose a different style this may incur additional costs
• If there is a difference in price due to needing a much larger frame, the difference will be chargeable
• Where possible we may look to re cut the frame you have
• We wont even charge you any additional delivery